Empathetic Interview Strategy

The Empathetic Interview Strategy (EIS) course is a dynamic, 1-day training designed for law enforcement officers, including patrol and traffic officers, detectives, prosecutors, and advocates who want to elevate their interview techniques through empathy driven strategies.

This intensive 8-hour class introduces participants to Pinnacle TCI’s proprietary HELP ME TRUST™ approach—a field-tested method that empowers professionals to foster rapport, reduce resistance, and ethically elicit truthful disclosures.

Condensed from our signature 3-day course, Conversations to Confessions: Proven Tactics to Elicit the Truth, this course provides the core essentials in a fast-paced, practical format.

Topics Covered (include but not limited to):

• Building meaningful rapport in high-stakes interviews
• Room setup and environmental psychology
• Verbal and non-verbal communication techniques
• Psychological advantages that support truth-telling
• And Much More...

This course is offered exclusively to agencies at a flat rate of $2,700. Agencies may send up to 30 participants, making it a cost-effective solution for staff.

Ready to bring EIS to your agency? Contact us today to schedule your course.